I work at The Home Depot as a Staff User Experience Designer on in-store Checkout. Currently, my work focuses on defining the strategy for store checkout.
I recently wrapped up teaching Interactive Design part-time at Kennesaw State University.
I prefer to leverage service design techniques by mixing physical and digital experiences, see some of my work below.
New mobile app for front end associates at The Home Depot targeting visibility and efficiency. I was involved in the project from pilot through full chain expansion.
My Role: Lead Experience Designer & Researcher
Modernizing and expanding the Military Discount benefit to improve the associate and customer experience. This case study is password protected. Please email me for the password!
My Role: Self Checkout and Assisted Checkout Experience Designer & Researcher
Leveraging bluetooth technology at point of sale to mitigate the theft of power tools.
My Role: Checkout Experience Designer
Produce selection solution designed to increase the confidence levels of the everyday produce shopper. Utilizes ubiquitous computing techniques to determine produce ripeness levels.
My Role: User Researcher, Experience Designer
